All consular counter services at the Singapore Embassy will be by appointment only. Appointments can be made via email at singemb_jkt@mfa.sg. The Embassy’s office hours are from 8.30 am to 12.30pm and 1.30 pm to 5.00 pm from Monday to Friday (excluding public holidays). For all general enquiries and non-emergency consular matters, please call or email us during our office hours.
The Embassy can be reached at the following:
Tel: +62 21 2995 0400
Fax: +62 21 520 1486
Email: singemb_jkt@mfa.sg
Singaporeans who require urgent consular assistance can contact the Embassy at +62 21 2995 0400 (or +62 811 863 348 after office hours) or the Ministry of Foreign Affairs Duty Office at +65 6379 8000 or +65 6379 8855 (24-hours).
Singaporeans who require consular assistance in Batam or its neighbouring areas can contact the Consulate-General in Batam at +62 778 470 070 or +62 778 470 071 (or +62 811 691 6916 after office hours). For more information, please visit their website.
Singaporeans who require consular assistance in Medan or its neighbouring areas can contact the Consulate General in Medan at +62 61 8050 1500 (or +62 811 6170 339 after office hours). For more information, please visit their website.
You are important to us and so are our staff.
We are committed to serving you well. This is best achieved when both sides show courtesy and respect. We reserve the right to decline engaging those who are abusive towards our staff.