Government officials will NEVER ask you to transfer money or disclose bank log-in details over a phone call. Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam. For more information on how to protect yourself against scams, please visit the ScamShield website.
The Embassy provides assistance to Singaporeans who lost or had their passports stolen while in China.
If you had lost your passport while travelling in China:
Additional Notes for DOI Applicants
Upon issuance of the DOI, you are required to apply for an Exit Permit from the Entry-Exit Administration Bureau. You may be required to prove that you had registered with a hotel or a local police station when you first arrived in China. This is to facilitate investigation by the Entry-Exit Administration Bureau before they may issue you with the Exit Permit to leave China. The processing time to obtain the Exit Permit for foreigners who had lost their passports in China is 7 working days.
Upon your return to Singapore, you will need to surrender the DOI at the checkpoint and apply for a new passport.
Contact Information
Entry-Exit Administration Bureau in Beijing
Tel: 12367
If you need advice or more information, please contact the Embassy at:
Embassy of the Republic of Singapore in Beijing
Tel: + (86) (10) 6532 9382 (during office hours)
+(86) 1391 0755 251 (after office hours)
Email:singemb_bej@mfa.sg