Consulate-General of the Republic of Singapore in Medan

Travel Notice: Mount Semeru's Eruption

22 June 2023

Since the last eruption of Mount Semeru in East Java on 4 December 2022, the Indonesian authorities have placed the alert-level for Mount Semeru at Level 3 (Siaga or Standby) and has advised residents to avoid Mount Semeru and its vicinity.

Given the volcanic activity of Mount Semeru as well as other active volcanoes in the region, Singaporeans should check on advisories issued by Indonesia’s Volcanology and Geological Disaster Mitigation Agency (PVMBG) at https://vsi.esdm.go.id/ before their travel. Singaporeans in Lumajang and Malang should monitor these developments closely and adhere to local advisories. They should take necessary precautions for their personal safety and e-Register with MFA immediately at https://eregister.mfa.gov.sg/ if they have not done so. Those in need of consular assistance may contact the Singapore Embassy in Jakarta or the Ministry of Foreign Affairs Duty office at:

Embassy of the Republic of Singapore in Jakarta
Tel: +62 (21) 2995 0400 during office hours, or the 24-hour hotline +62 811 863 348 for emergencies outside of office hours

Ministry of Foreign Affairs Duty Office (24-hours)
Tel: +65 6379 8800/6379 8855

Travel Advisory for Lombok in Indonesia

06 August 2018

A magnitude 7.0 earthquake was reported off Lombok around 1846 hours local time on 5 August 2018, triggering a tsunami warning and causing damage to infrastructure and buildings. Multiple casualties have been reported. This earthquake followed a magnitude 6.4 earthquake on 29 July 2018. In view of the earthquakes and aftershocks in the Lombok area, Singaporeans should defer travel to Lombok during this period.

Singaporeans who are currently in Lombok are advised to make the necessary arrangements to leave the area via commercial flights, which are still operating out of Lombok International Airport. Singaporeans should check with your airlines or tour operators for up-to-date flight schedules. Singaporeans are further advised to take all necessary precautions for your personal safety, monitor the local news closely and heed the instructions of the local authorities. Do purchase comprehensive travel and medical insurance and be familiar with the terms and coverage.

Singaporeans travelling to Indonesia are encouraged to e-Register with the Ministry of Foreign Affairs at https://eregister.mfa.gov.sg/. You are advised to stay in touch with family and friends so that they know you are safe. Those in need of consular assistance may contact the Singapore Embassy in Jakarta or the Ministry of Foreign Affairs Duty Office at:

Embassy of the Republic of Singapore - Indonesia
Block X/4, KAV No 2, Jln H R Rasuna Said, Kuningan
Jakarta Selatan 12950
Tel: + 62-(21) 2995-0400, 520-1489 /+62 811 863 348 (24-hours)

Ministry of Foreign Affairs Duty Office (24-hours)
Tanglin, Singapore 248163
Tel: 6379 8800, 6379 8855
Email: mfa_duty_officer@mfa.gov.sg

Travel Notice on Volcanic Activity in Bali

29 June 2018

The Indonesian authorities temporarily closed Ngurah Rai International Airport in Bali on 29 June 2018 at 0300hrs (local time) as a result of the ash clouds from the Mount Agung eruptions, but have since reopened the airport at 1430 hrs (local time). Singaporeans travelling to or from Bali should check with their airlines or tour operators for up-to-date flight schedules and the status of Ngurah Rai International Airport.

Mount Agung has erupted several times since 21 November 2017. The Indonesian authorities have maintained Mount Agung’s alert status at Level 3 (Standby) with an exclusion zone of 4 km around its crater. The alert level for Mount Agung can change at short notice.

Singaporeans currently in or planning to travel to Bali should continue to monitor developments closely, and avoid Mount Agung and the exclusion zone around it. You are advised to take all necessary precautions for your personal safety, monitor the local news closely and heed the instructions of the local authorities. Do purchase comprehensive travel and medical insurance and be familiar with the terms and coverage.

Singaporeans in Bali who have not yet e-registered with MFA should do so at https://eregister.mfa.gov.sg/. Singaporeans are advised to stay in touch with family and friends so that they know you are safe. Those in need of consular assistance may contact the Singapore Embassy in Jakarta or the MFA Duty Office at:

Embassy of the Republic of Singapore in Indonesia (Jakarta)

Jln H R Rasuna Said, Kuningan, Block X/4, KAV No 2, Kuningan, Jakarta Selatan 12950

Tel: + 62 (21) 2995 0400 or +62 811 863 348 (24-hours)

Ministry of Foreign Affairs Duty Office (24-hours)

Tanglin, Singapore 248163

Tel: 6379 8800, 6379 8855

Email: mfa_duty_officer@mfa.gov.sg

Travel Advisory for Mount Sinabung in Sumatra

12 April 2018

Mount Sinabung in North Sumatra, Indonesia has erupted several times since 2017. The most recent eruption took place on 12 April 2018. The Volcano Observatory Notice for Aviation (VONA) around Mount Sinabung issued by the Indonesian authorities is ORANGE. The Indonesian authorities have continued to maintain the alert status for Mount Sinabung at the highest Level IV, with an exclusion zone of 7 km around the volcano. Singaporeans should defer non-essential travels to Mount Sinabung and its exclusion zone until the situation improves.

The Kualanamu Airport in Medan remains open. However, changes in the wind direction could cause flight disruptions at short notice. Singaporeans currently in or planning to travel to Medan should check with their airlines or travel agents for up-to-date information on possible flight disruptions. They are also advised to take all necessary precautions for their personal safety, monitor the local news closely and heed the instructions of the local authorities. Do purchase comprehensive travel and medical insurance and be familiar with the terms and coverage.

Singaporeans in or intending to travel to Medan are also encouraged to e-Register with the Ministry of Foreign Affairs at https://eregister.mfa.gov.sg/. You are advised to stay in touch with family and friends so that they know you are safe. Those in need of consular assistance may contact the Singapore Consulate General in Medan or the Ministry of Foreign Affairs Duty Office at:

Consulate General of the Republic of Singapore in Indonesia (Medan)

Suite No 2 – 6, 11th Floor, Forum Nine Office and F & B Gallery

Jalan Imam Bonjol No 9, Medan 20112, Indonesia

Tel: +62 61 8050 1500

Ministry of Foreign Affairs Duty Office (24-hours)

Tanglin, Singapore 248163

Tel: 6379 8800, 6379 8855

Email: mfa_duty_officer@mfa.gov.sg

Announcements

30 Apr 2019
Consular Update (30 April 2019)

Local media has reported that a demonstration to commemorate May Day will take place tomorrow, 1 May 2019 in Medan. The event is expected to start at 8.00 am. It has been reported that a crowd will gather at the Governor's Office at Jalan Dipoengoro. Singaporeans in Medan are advised to closely monitor local media for updates and developments, including possible road closures and/or diversions that could affect travel plans. As with all overseas travel, Singaporeans are also advised to exercise vigilance and take the necessary precautions for their personal safety. Singaporeans can e-Register with the Ministry of Foreign Affairs at https://eregister.mfa.gov.sg/ Singaporeans in need of urgent consular assistance may contact the Singapore Consulate-General in Medan at +62 (61) 8050 1500 or +62 811 6170 339 (24 hours). Singaporeans can also contact the Ministry of Foreign Affairs Duty Office (24 hours) at +65 6379 8800 or +65 6379 8855, and via email mfa_duty_officer@mfa.gov.sg
29 May 2019
Overseas Travel – Be Informed & Be Safe [29 May 2019]

In view of the upcoming school holidays, Singaporeans planning overseas travel are reminded to take necessary precautions, including being prepared to deal with accidents, natural disasters or terrorism. Singaporeans are also reminded to be familiar with your destination’s local laws and customs restrictions, including immigration procedures and entry requirements. Singaporeans travelling to and from Malaysia, in particular via the land checkpoints, are reminded to ensure that your passport is presented to a Malaysian immigration officer and stamped correctly before leaving the Malaysian immigration booth. Failure to do so is an immigration offence in Malaysia and the penalties can be severe, including detention, a fine, and a ban from future entry into the country. In 2019, demonstrations have occurred in several major cities across the world. Such demonstrations can sometimes escalate into violence. It is important for Singaporeans to keep abreast of local news, avoid any protests or demonstrations and to heed advice of the local authorities. For those planning to travel, here are some tips: Before travelling • Familiarise yourself with our network of overseas missions. • Purchase comprehensive travel insurance and be familiar with the terms and coverage. • Equip yourself with research about your destination’s entry requirements, current situation, local laws and customs. • eRegister with us on our website (https://www.mfa.gov.sg) so that we may reach out to you during an emergency. While travelling • Always take care of your personal safety, remain vigilant and monitor local weather news, advisories, and security developments. • Exercise caution around large gatherings and avoid locations known for demonstrations or disturbances. • Be prepared for possible delays and last-minute changes in travel plans especially during unforeseen events such as natural disasters or terror attacks. • Stay connected with your friends and family. Inform them of your whereabouts and provide them with your overseas contact details. In the event that you require consular assistance, please contact the nearest Singapore Overseas Mission or call the Ministry of Foreign Affairs Duty Office at +65 6379 8800/8855.

Mission Updates

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Press Statements & Transcripts

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27 Nov 2023

Press Statements

Visit of US Ambassador to ASEAN Yohannes Abraham to Singapore from 28 November to 1 December 2023

25 Nov 2023

Press Statements

Democratic People's Republic of Korea's Reconnaissance Satellite Launch on 21 November 2023

22 Nov 2023

Press Statements

Minister for Foreign Affairs Dr Vivian Balakrishnan's Telephone Call with Member of the Political Bureau of the Communist Party of China Central Committee, Director of the Office of the Central Commission for Foreign Affairs, and Minister of Foreign Affairs of the People's Republic of China Wang Yi

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Tel:

+62-61-8050-1500

Emergency Tel (after hours):

+62-811-6170-339

Fax:

+62-61-8050-1506

Email:

sporeconsulatemedan@mfa.sg

Address:

Suite No 2 - 6, 11th Floor
Forum Nine Office and F & B Gallery
No. 9 Jalan Imam Bonjol
20112 Medan, Indonesia

Url:

https://www.mfa.gov.sg/medan

Office Hours:

Mon - Fri
8.30 am to 5.00 pm
Visa Application Hours - 9.00 am to 12.00 pm
Sat, Sun & Public Holidays - Closed

Country Travel Page

Consulate-General of the Republic of Singapore in Medan

Travel Notice: Mount Semeru's Eruption

Travel Advisory for Lombok in Indonesia

Travel Notice on Volcanic Activity in Bali

Travel Advisory for Mount Sinabung in Sumatra

Announcements

Consular Update (30 April 2019)

Overseas Travel – Be Informed & Be Safe [29 May 2019]

Important Information

Mission Updates

Press Statements & Transcripts

Visit of US Ambassador to ASEAN Yohannes Abraham to Singapore from 28 November to 1 December 2023

Democratic People's Republic of Korea's Reconnaissance Satellite Launch on 21 November 2023

Minister for Foreign Affairs Dr Vivian Balakrishnan's Telephone Call with Member of the Political Bureau of the Communist Party of China Central Committee, Director of the Office of the Central Commission for Foreign Affairs, and Minister of Foreign Affairs of the People's Republic of China Wang Yi