20 Mar 2020

Dear fellow Singaporeans,


        I hope that all of you and your families are keeping healthy and adhering to the local advisories from US state and city governments on the COVID-19 crisis. You should continue to monitor the websites of the Centers for Disease Control and Prevention (CDC) and US State Department.


2       In the coming days, we can expect travel to be disrupted and commercial airlines to reduce or cancel domestic and international flights. Hence, if you are planning to return to Singapore, you should finalize your travel plans urgently.


3       Singapore Students in US. Our students overseas are strongly advised to return home soon. You can contact your educational institutions, student associations or SGN (hello@singaporeglobalnetwork.com) for guidance. Please also refer to the US Immigration and Customs Enforcement (ICE) website (https://www.ice.gov/covid19) on non-immigrant students for more information.


4       Singapore Airlines. We are in close contact with Singapore Airlines which has given assurance that it will do its best to assist Singaporeans currently in the United States in securing flights to Singapore from our East and West Coast gateways. Priority will be extended to students first. Please see their message below.


As the COVID-19 situation is changing rapidly, all students are encouraged to finalize their travel plans as soon as possible according to the following guidelines:


  • If you do not yet have a Singapore Airlines ticket, please select* from Economy Class travel options from SEA, SFO and LAX.
  • Premium Economy travel is available from EWR.
  • If you are holding a Singapore Airlines ticket for departure through 31 March 2020 (even if your flight has been cancelled), please retain your ticket and contact us as soon as possible. We will work with you to arrange rebooking on another SIA flight or for a new date of travel.
  • If you are holding a Singapore Airlines ticket issued for travel from 1 April 2020, please retain your ticket and contact us as soon as possible with your preferred flight details.


To contact us, please email usasin_students@singaporeair.com.sg with further details (passenger name, ticket number & local contact number). One of SQ’s representatives will contact you as soon as possible.


Thank you for your understanding and cooperation. We look forward to welcoming you aboard soon.


* do check singaporeair.com for latest updates on available flights



5       Returning Singaporeans.  The note from the Singapore Global Network (SGN) highlights the important things to note before flying home to Singapore.  All returning Singaporeans will need to serve a 14-day Stay-Home Notice (SHN).  MOH’s press release of 18 March 2020 can be found here.


6       Singaporeans Remaining in the US.  If you choose to remain in the US, please heed the advice of local authorities, have the contact number of your medical care provider handy and ensure you have the necessary health coverage. Please keep in touch with your families in Singapore to update them on your situation.


7       The Singapore Mission in New York continues to monitor the rapidly evolving situation closely. We are guided by advice from the US authorities, and are ready to provide consular assistance when required.  Our New York community is advised to closely monitor the NY State Department of Health website athttps://health.ny.gov/diseases/communicable/coronavirus/ and the NYC Department of Health and Mental Hygiene website athttps://www1.nyc.gov/site/doh/health/health-topics/coronavirus.page


8       Our staff can be contacted at any of the following numbers: 347 598 1581, 347 598 1682, 347 598 1931 or 917 293 4540.    For regular email updates from SGN, please sign up at http://go.gov.sg/sgn-covidupdates. If you know of Singaporeans who have yet to e-Register, please encourage them to do so through the MFA e-Register at https://eregister.mfa.gov.sg to be included in the mailing list for future updates. This will also enable us to contact and render necessary assistance during an emergency. For Singaporeans who are unable to eRegister due to issues with their SingPass, they can access this online form at https://eregister.mfa.gov.sg in the interim to be included in our email updates.


9       Please take care under the current circumstances.

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