The Singapore Police Force (SPF) has introduced a new eService which allows applicants to submit online Certificate of Clearance (COC) applications with effect from Tuesday, 21 June 2016. With the introduction of this eService, walk-in COC applications at the Police Cantonment Complex has been discontinued.
Application submission and payment via credit/debit card or I-Banking can be done through the SPF eServices website at https://eservices.police.gov.sg/content/policehubhome/homepage/certificate-of-clearance-hub.html. Access to the eService will require a login via Singpass for Singaporeans and via Foreign Identification Number (FIN) and passport number for foreigners. Non-Singapore citizens (including Singapore Permanent Residents) are advised to submit an appeal at the eService webpage for consideration on a case-by-case basis.
Successful applicants will be notified by email/SMS to book their fingerprint appointment via the same website. Please view the Frequently Asked Questions (FAQ) section for more information.
For enquiries, applicants may contact the COC Office at +65 6435 8277 between 9.00am to 5.00pm from Mondays to Fridays (excluding Public Holidays), or via email at SPF_COC_Office@spf.gov.sg.