The Singapore Police Force (SPF) has introduced a new eService which allows applicants to submit online Certificate of Clearance (COC) applications with effect from Tuesday, 21 June 2016. With the introduction of this eService, walk-in COC applications at the Police Cantonment Complex has been discontinued.

Application submission and payment via credit/debit card or I-Banking can be done through the SPF eServices website at Access to the eService will require a login via Singpass for Singaporeans and via Foreign Identification Number (FIN) and passport number for foreigners. Non-Singapore citizens (including Singapore Permanent Residents) are advised to submit an appeal at the eService webpage for consideration on a case-by-case basis.

Successful applicants will be notified by email/SMS to book their fingerprint appointment via the same website. Please view the Frequently Asked Questions (FAQ) section for more information.

For enquiries, applicants may contact the COC Office at +65 6435 8277 between 9.00am to 5.00pm from Mondays to Fridays (excluding Public Holidays), or via email at

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