Consulate-General of the Republic of Singapore in Batam

Since the last eruption of Mount Lewotobi Laki-Laki Eruption on 18 May 2025, the Indonesian authorities have placed the alert-level for Mount Lewotobi Laki-Laki at Level 4 (Awas or Warning)  and have advised residents not to carry out any activities within 6 km from the crater and within an 7 km radius toward the West - North - Northeast sectors.

Given the volcanic activity of Mount Lewotobi Laki-Laki as well as other active volcanoes in the region, Singaporeans should check on advisories issued by Indonesia’s Volcanology and Geological Disaster Mitigation Agency (PVMBG) at https://vsi.esdm.go.id/ and contact their airline for updates before their travel. Singaporeans in the area should monitor these developments closely and adhere to local advisories. They should take necessary precautions for their personal safety and e-Register with MFA immediately at https://eregister.mfa.gov.sg/ if they have not done so. Those in need of consular assistance may contact the Singapore Embassy in Jakarta or the Ministry of Foreign Affairs Duty office at:

Embassy of the Republic of Singapore in Jakarta
Tel: +62 21 50915400 and +62 21 5201469 during office hours, or the 24-hour hotline +62 811 863 348 for emergencies outside of office hours

Ministry of Foreign Affairs Duty Office (24-hours)
Tel: +65 6379 8800/6379 8855

Since the last eruption of Mount Ruang on 1 May 2024, the Indonesian authorities have placed the alert-level for Mount Ruang at Level 2 (Waspada or Beware) and has advised residents not to enter

Given the volcanic activity of Mount Ruang as well as other active volcanoes in the region, Singaporeans should check on advisories issued by Indonesia’s Volcanology and Geological Disaster Mitigation Agency (PVMBG) at https://vsi.esdm.go.id/ before their travel. Singaporeans in the area should monitor these developments closely and adhere to local advisories. They should take necessary precautions for their personal safety and e-Register with MFA immediately at https://eregister.mfa.gov.sg/ if they have not done so. Those in need of consular assistance may contact the Singapore Embassy in Jakarta or the Ministry of Foreign Affairs Duty office at:

Embassy of the Republic of Singapore in Jakarta
Tel: +62 21 50915400 and +62 21 5201469 during office hours, or the 24-hour hotline +62 811 863 348 for emergencies outside of office hours

Ministry of Foreign Affairs Duty Office (24-hours)
Tel: +65 6379 8800/6379 8855

Since the last eruption of Mount Semeru on 10 March 2025, the Indonesian authorities have placed the alert-level for Mount Semeru at Level 2 (Waspada or Beware) and has advised residents not to carry out any activities within 8 km from the crater and within a 500 metres from any Besuk Kobokan riverbank.

Given the volcanic activity of Mount Semeru as well as other active volcanoes in the region, Singaporeans should check on advisories issued by Indonesia’s Volcanology and Geological Disaster Mitigation Agency (PVMBG) at https://vsi.esdm.go.id/ before their travel. Singaporeans in the area should monitor these developments closely and adhere to local advisories. They should take necessary precautions for their personal safety and e-Register with MFA immediately at https://eregister.mfa.gov.sg/ if they have not done so. Those in need of consular assistance may contact the Singapore Embassy in Jakarta or the Ministry of Foreign Affairs Duty office at:

Embassy of the Republic of Singapore in Jakarta
Tel: +62 21 50915400 and +62 21 5201469 during office hours, or the 24-hour hotline +62 811 863 348 for emergencies outside of office hours

Ministry of Foreign Affairs Duty Office (24-hours)
Tel: +65 6379 8800/6379 8855

Mount Sinabung in North Sumatra, Indonesia has erupted several times since 2017. The most recent eruption took place on 12 April 2018. The Volcano Observatory Notice for Aviation (VONA) around Mount Sinabung issued by the Indonesian authorities is ORANGE. The Indonesian authorities have continued to maintain the alert status for Mount Sinabung at the highest Level IV, with an exclusion zone of 7 km around the volcano. Singaporeans should defer non-essential travels to Mount Sinabung and its exclusion zone until the situation improves.

The Kualanamu Airport in Medan remains open. However, changes in the wind direction could cause flight disruptions at short notice. Singaporeans currently in or planning to travel to Medan should check with their airlines or travel agents for up-to-date information on possible flight disruptions. They are also advised to take all necessary precautions for their personal safety, monitor the local news closely and heed the instructions of the local authorities. Do purchase comprehensive travel and medical insurance and be familiar with the terms and coverage.

Singaporeans in or intending to travel to Medan are also encouraged to e-Register with the Ministry of Foreign Affairs at https://eregister.mfa.gov.sg/. You are advised to stay in touch with family and friends so that they know you are safe. Those in need of consular assistance may contact the Singapore Consulate General in Medan or the Ministry of Foreign Affairs Duty Office at:

Consulate General of the Republic of Singapore in Indonesia (Medan)

Suite No 2 – 6, 11th Floor, Forum Nine Office and F & B Gallery                                              

Jalan Imam Bonjol No 9, Medan 20112, Indonesia

Tel: +62 61 8050 1500

Ministry of Foreign Affairs Duty Office (24-hours)

Tanglin, Singapore 248163

Tel: 6379 8800, 6379 8855

Email: mfa_duty_officer@mfa.gov.sg