MFA Spokesperson's Comments on Consular Assistance to Singaporeans in Shanghai

13 April 2022

In response to media queries on the consular assistance to Singaporeans in Shanghai, the MFA Spokesperson said:


"The Singapore Consulate-General in Shanghai has been reaching out to Singaporeans and responding to their queries and concerns during the lockdown in Shanghai.  The Consulate-General is closely monitoring the situation and in touch with the local authorities. The Consulate-General has been updating Singaporeans regularly on the evolving COVID-19 situation in Shanghai, including through a list of Frequently Asked Questions (FAQs), and has convened a virtual town hall meeting on 12 April 2022. The Consulate-General is also providing assistance to Singaporeans such as helping them source for essential supplies or replenish medication, sending food packs to those who are unable to obtain food on their own, and facilitating exit permits for Singaporeans to return to Singapore for urgent reasons.


Singaporeans who can still access delivery services may try purchasing essential supplies through online applications and participating in group buys within their residential compounds.  They may also seek assistance through their neighbourhood residence committees. Singaporeans can refer to the relevant Shanghai authority’s official WeChat account for information on available vendors for supplies. Singaporeans who are unable to obtain essential supplies despite these efforts can contact the Consulate-General for assistance.


The current COVID situation in Shanghai is rapidly evolving. While the Consulate-General remains under lockdown, Singaporeans in Shanghai who require consular assistance may reach the Consulate-General via the emergency hotline +86 138 0194 9439 or email address  Singaporeans can also approach the 24-hour MFA Duty Office at +65 6379 8800/8855.  We urge all Singaporeans who are currently in Shanghai to e-register with MFA at if they have not already done so."


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13 APRIL 2022

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