The Singapore Police Force (SPF) has introduced a new eService which allows applicants to submit online Certificate of Clearance (COC) applications with effect from Tuesday, 21 June 2016. With the introduction of this eService, walk-in COC applications at the Police Cantonment Complex has been discontinued.
Application submission and payment via credit/debit card or I-Banking can be done through the SPF eServices website at https://eservices.police.gov.sg/content/policehubhome/homepage/certificate-of-clearance-hub.html. Access to the eService will require a login via Singpass for Singaporeans and via Foreign Identification Number (FIN) and passport number for foreigners. Non-Singapore citizens (including Singapore Permanent Residents) are advised to submit an appeal at the eService webpage for consideration on a case-by-case basis.
Successful applicants will be notified by email/SMS to book their fingerprint appointment via the same website. Please note that the fingerprint procedure for overseas applicants is different. Please view the Frequently Asked Questions (FAQ) section for more information.
For enquiries, applicants may contact the COC Office at +65 6435 8277 between 9.00am to 5.00pm from Mondays to Fridays (excluding Public Holidays) or via email at SPF_COC_Office@spf.gov.sg.