Embassy of the Republic of Singapore - Jakarta


Implementation of Web-Based Visa Application System

With effect from 1st October 2014, the Singapore Embassy in Jakarta will implement the Submission of Application for Visa Electronically (SAVE) system.  This web-based system facilitates visa applications via an appointed agent in Jakarta.


With the implementation of SAVE, applications for Singapore visas are outsourced to the visa processing agent.  This agent, on behalf of the applicants, will liaise with the Singapore Embassy for the submission and collection of the visas.  Applicants can submit their visa applications to the visa processing agent at:


VFS Services Indonesia

Singapore Visa Application Centre

Kuningan City Mall, 2nd floor,  No. L2-19

Jl. Prof. Dr. Satrio Kav. 18

Setiabudi, Kuningan

Jakarta 12940


Telephone:                  +62 21 50100408

Telefax:                        +62 21 30480752

Email:                           info.sgid@vfshelpline.com

Webpage:                     http://www.vfsglobal.com/singapore/indonesia

Working Hours:            Monday to Friday (except public holidays)

                                    8.00 am to 1.00 pm (Visa application)

                                    2.00 pm to 4.00 pm (Passport Collection)


The visa processing fee payable for each application is IDR 286,000 .   Please note that this is a processing fee and is non-refundable regardless of the outcome of the application.


There is also a service fee of IDR 275,000 that is charged and collected from the visa applicant by the appointed agent for their services.



Jalan H.R. Rasuna Said
Block X/4, KAV No 2
Kuningan, Jakarta Selatan 12950

+62-21 29950400 (Mainline)
+62-811 863 348 (Duty Officer)

+62-21 5201486 (General)
+62-21 5202320 (Consular Section)


Hours of Work:
Mon - Fri
8.30 am - 12.00 pm;
1.30 pm - 5.00 pm
Sat & Sun Closed
In an emergency (after office hours), please call : +62-(811) 863-348.

The Embassy will be closed on Thursday, 7 March 2019 in observance of Seclusion Day. Normal working hours will resume on Friday, 8 March 2019.

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