Withdrawal of CPF Contributions
If you wish to withdraw your Central Provident Fund (CPF) contributions, please refer to CPF’s website here for more information and to obtain the relevant application forms.
Closure of CPF account and withdrawal of contributions is not processed in Australia, but you may choose to complete and submit your CPF Account Closure form from Australia via the following three methods: (1) SINGPASS (online); (2) CPF website or (3) in-person at the Singapore High Commission in Canberra.
Method 1: SINGPASS
If you have a valid Singpass, you can submit your application form and supporting documents via “My Mailbox” without visiting the High Commission in Canberra
In addition, please take note of the following information:
Method 2: CPF WEBSITE
If you do not have a valid Singpass, but have a personal POSB, DBS, OCBC or UOB account maintained under your Singapore NRIC you can submit your application form and supporting documents via CPF’s website.
Please proceed to:
Method 3: IN PERSON AT THE SINGAPORE HIGH COMMISSION IN CANBERRA
If you do not have a valid Singpass, and do not have a personal POSB, DBS, OCBC or UOB account maintained under your Singapore NRIC, you will need to complete your CPF Account Closure Form at the Singapore High Commission in Canberra.
Under CPF requirements, you may choose to complete and submit the CPF account closure and withdrawal application at any Singapore Missions abroad in-person if the above methods 1 and 2 are not applicable to you. Submission by post or courier or witnessing via a video call is not allowed.
You will need to make an appointment. We have availabilities most mornings and afternoons, Monday to Friday (excepting ACT public holidays) until booked out.
The High Commission now utilises an online booking system for appointments.
Please make an appointment by visiting: https://www.mfa.gov.sg/Overseas-Mission/Canberra/Consular-Services/Notarial-Services
What you will need to bring is:-
If you are not able to photocopy the supporting documents, we can do that for you, but we will charge a fee of AUD$1 per photocopy.
The completed CPF form and supporting documents will be returned to you at the end of the appointment to be posted to CPF’s office in Singapore at your cost. Their address can be found on Page 4 of the form.
If you have any enquiries regarding your CPF account, please submit a feedback enquiry at www.cpf.gov.sg/eSvc/Web/FeedbackSubscription/Index
If you are not able to come to Canberra, please contact CPF through the above link and request they waive the requirement to have your documents completed at an Overseas Mission.
If CPF is not willing to waive the requirement, you will need to wait until you can travel to their office in Singapore or to the High Commission in Canberra.